Effective Date: July 2024
Roku Sports SA (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, Rokusports.co.za (the “Site”), and use our services. By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: When you make a purchase on our Site, we collect personal information that you provide directly to us, such as your name, email address, phone number, billing address, and shipping address. We also collect payment information necessary to process your transactions.
Usage Data: We automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us understand how users interact with our Site and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Transactions: To process and fulfill your orders, manage payments, and provide customer support.
- Improving Our Services: To analyze usage trends and improve the functionality and user experience of our Site.
- Marketing and Communications: To send you updates, promotional materials, and other information that may interest you, if you have opted to receive such communications.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Third-Party Services
WooCommerce: We use WooCommerce to manage our online store. WooCommerce collects and processes your personal information as described in their privacy policy. For more information, visit WooCommerce Privacy Policy.
PayFast: We use PayFast to process payments securely. PayFast may collect personal and payment information necessary to complete transactions. For details on how PayFast handles your information, please refer to their privacy policy at PayFast Privacy Policy.
Google Ads: We use Google Ads to display advertisements relevant to you. Google Ads uses cookies and tracking technologies to serve ads based on your visit to our Site and other sites you have visited. You can learn more about how Google Ads collects and uses data in the Google Ads Privacy Policy.
Google Analytics: We use Google Analytics to collect and analyze information about your use of our Site. Google Analytics uses cookies to track user interactions. For more details on how Google Analytics collects and uses data, review the Google Analytics Privacy Policy.
4. Data Security
We implement reasonable administrative, technical, and physical measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete personal information.
- Deletion: You can request deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Roku Sports SA
Email: Richard@rokusports.co.za
Thank you for trusting Roku Sports SA with your personal information.