vacancies
ROKU Sports SA
Welcome to Roku Sports SA, a premier sports brand dedicated to becoming the number one brand in Africa.
Head of Sports Events Management
Vacancy: Academy Manager
We are seeking a highly organized Academy Manager to oversee the day-to-day operations of our academy, manage the Roku Super League, and maintain strong customer relationships.
Key Responsibilities:
- Oversee all academy administration, ensuring programs are well-organized and run smoothly.
- Coordinate schedules, events, and activities with coaches and staff.
- Manage Roku Super League operations, including scheduling, logistics, and compliance.
- Build and maintain relationships with customers, addressing inquiries and feedback.
- Maintain a secure and efficient filing system for academy documents.
Required Experience/Qualifications:
- Bachelor’s degree in a relevant field (e.g., Sports Management, Business Administration).
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Experience in academy or sports management is preferred but not mandatory.
- Experience in event coordination and document management is a plus.
Compensation: To be disclosed.
Administration role
Vacancy: Administrative & Customer Relations Manager
We are seeking a proactive Administrative & Customer Relations Manager to handle day-to-day administrative tasks and customer management for Roku Sports SA.
Key Responsibilities:
- Oversee daily administrative operations, including organizing schedules, files, and records.
- Prepare and manage reports, correspondence, and documents for internal and external communication.
- Coordinate meetings, appointments, and communication between relevant parties.
- Track customer engagement, registrations, and participation, maintaining accurate CRM records.
- Manage customer queries, complaints, and provide timely resolutions to ensure positive experiences.
- Build and maintain strong customer relationships, acting as a point of contact.
- Develop and maintain efficient filing and archiving systems for both physical and digital documents.
- Conduct regular audits to ensure document accuracy and organization.
Required Experience/Qualifications:
- Bachelor’s degree in a relevant field (e.g., Business Administration, Human Resources).
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Experience in administrative or customer relationship management is preferred.
- Experience with CRM systems and document management.
Compensation: To be disclosed.